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Voicemail to Email

What is Voicemail to Email?

Voicemail to email is an automated call answering service. Never miss a call again with a professional Voicemail to Email service. Greet your callers with a custom recorded message that encourages callers to leave you a message. Receive your voice messages via email instantly so you can quickly review attached recordings and screen for those important calls.

Our Voicemail To Email service allows you to instantly allocate yourself a local Australian telephone number (e.g. 02 for Sydney, 03 for Melbourne, 07 for Brisbane, 08 for Adelaide and Perth, 026 for Canberra, 036 for Hobart etc) or a national 1300 number or 1800 number. You can be receiving your voicemail messages via email within minutes.

  • Never lose track of your caller’s information or messages with Voicemail to Email helping you keep a record of all your inbound calls and voicemails
  • Receive calls from multiple inbound numbers and consolidate your voicemail messages under one Voicemail to Email service, saving you time and hassle checking multiple inboxes
  • Easily forward voicemail messages to relevant team members
  • Flag your emailed voicemail messages for action and reminders in your email system – improving your customer service and productivity.

For a complete virtual office solution we also offer a range of live call answering, call divert, virtual receptionist, virtual assistant and virtual office address services. We also provide local, 1300 numbers and 1800 numbers you can add to your services anytime.


What are the benefits of having a Voicemail to Email Service?

  • A local or national Australian telephone number you can advertise on your website and business cards
  • Record your own message or have one of our receptionists record a professional message for you
  • Messages are emailed instantly in WAV format
  • Receive messages to one or more email addresses
  • Instant number and service set up
  • Keep your existing number and/or use a new local, 1300 number or 1800 number
  • Month to month contract, cancel anytime
  • Add a virtual receptionist to answer calls from just $20/month*
  • Add a virtual address starting from as low as $8/month*
How does Voicemail to Email work?

Caller rings your number

A caller rings your Virtual Headquarters number, or any number diverted to that number


Call is answered

Call is answered with a custom greeting, voice messages are converted to a WAV file, attached to an email and sent to you


Listen to your message(s)

Simply open your email, double click on the WAV file to listen to your message

Other Services

As your business evolves, you may want to consider more call answering options. Virtual Headquarters offer a wide range of call answering services that will help you sell more, service better and get more out of your day.


Live call answering and message taking, messages are sent instantly via email and/or SMS.

Starts from $19/month*

Virtual Receptionist

Your very own professional live virtual receptionist greets callers, answers caller questions, takes messages and transfers calls when you are available.

Starts from $25/month*

MyAssistant / MyDiary

Your virtual assistant answers your calls, handles detailed questions and answers, processes telephone sales, completes online custom forms, and manages appointment bookings.

Starts from $49/month*

I have been able to get a better handle on my inbound calls with the ability to quickly listen to my voicemails and access the important messages quickly!

Need additional local, 1300 or 1800 fax or telephone numbers?

With additional local fax and telephone numbers you can expand your business to new local markets and/or provide customers a national 1300 number or 1800 number for your faxes and/or telephone calls.

Pricing Plans
  • Voicemail to Email Standard

    $20 / month*


    Free local number(numbers available anywhere in Australia)

    All messages sent by email included

    Includes 200 minutes per month

    Excess minutes $0.12 per minute*

    Month to month plan, cancel any time

    Voicemail to Email Lite

    $5 / month*


    Free local number(numbers available anywhere in Australia)

    All messages sent by email included

    Pay as you go

    Excess minutes $0.15 per minute*

    Month to month plan, cancel any time

*All prices are excluding GST and our Terms and Conditions apply.

Features Voicemail to Email Voicemail to Email Lite
Local number included Check Check
Expand nationally or regionally instantly with additionalnumbers – 1300, 1800, local (eg. 02, 03, 07, 08) Check Check
24 x 7 Service Check Check
Instantly update call handling settings Check Check
Online client portal Check Check
Mobile App – iPhone & Android Check Check
Tailored Plan Check Check
Change plans at any time Check Check
Month to month, no long-term contracts, cancel anytime Check Check
Customised recorded greetings Check Check
Email messages Check Check
Text messages Check Check
Additional contacts / team members / departments Check Check
Individual message settings and status for each contact Check Check
200 call minutes included per month Check
Getting Started

Getting started is easy. Simply sign-up to a Virtual Receptionist 7-day free trial. You will be instantly allocated a local number based on the state chosen (02 Sydney, 03 Melbourne, 07 Brisbane, ec). Divert your calls to your allocated number and your calls will be answered by your very own Virtual Receptionist. If you prefer, you can upgrade straight away to a subscription plan to suit your business needs.

You can put all of your call settings into the client portal immediately and our customer services team will check in with you to make sure your account is set up perfectly to meet your needs.


Free Trial

Start a Virtual Receptionist Free Trial



Upgrade to a Voicemail to Email subscription



Add email address(es) in the client portal.



Divert other numbers to your Voicemail to Email number.

Frequently Asked Questions
What is a voicemail?

A voicemail is a method of storing voice messages electronically. It stores the voice message that a caller leaves when the person called is absent, or busy or could not answer the call.

What is the format my voicemails will be emailed in?

They will be sent to you in a .WAV file so you can listen to the original message.

What is a WAV file?

A WAV file is a raw audio format file that stores audio data. It is the standard PC audio file format used to store audio recordings.

How do I access my voice messages?

Simply open the email with the voice message and double click on the WAV file.