We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Peter J Cahill
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Director / Support
Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
Vision Training International
I have found the service fantastic. In fact it has created such a professional image that I have difficulty when a client wants to visit my office as I work from home. My clients have an image that my company is bigger than it is.
R & R Valuations
I find the Fax to Email service saves having to purchase a fax machine and the associated costs of toner and up-keep. We only have to print out the faxes we need hard copies of and can share faxes easily with colleagues byemailing them on.
Executive Assistant to CEO
Global Ethics (Australia)
Signing up with Virtual Headquarters is definitely the best thing I've done this year. Loving the services and the stress it's lifted from my shoulders.Thank you.
A posh receptionist gives clients the impression we are a bigger business.We are in advertising so creating an impression comes with the job.
By accident I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently. They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn't take holidays, sick days or superannuation. I recommend your services to anyone requiring aVirtual Office solution.
I was just updating some info on our account settings via your website and it occurred to me that your receptionist service has been excellent and I wanted to let you know. All the girls are great, in particular Hollie is always so upbeat and professional.Thank you for your excellent service.
BSc MSc Doctor of Chiropractic
Bodymind Wellness Centre
Your team understands that FIRST IMPRESSION is vital to our business. Our customers are personally greeted with utmost professionalism. If our staff cannot take calls, the receptionist sends an instant email notification so we never miss a call. It's an efficient, cost-effective and hassle-free service. Keep up the good work!
Office Fitout Sydney