Virtual Office Brisbane CBD - 111 Eagle Street
A professional image is critical! A business address in a very prestigious location along with a local telephone number answered in your company name make a great impression on your prospects and clients.
You can choose from these Virtual Office Services:
With our Virtual Office Brisbane offering at this prestigious address, you also save money because you only need to sign up for the services you need, when you need them and only for as long as you need them.
In addition to a Virtual Office in Brisbane, you could also have a national presence for your business by choosing from this list of more than 50 other prime Virtual Office locations Australia wide.
Brisbane Answering Services – Never Miss a Call Again!
No matter what size your business is, you will be well aware of the importance of answering customers’ calls. It could be a potential lead or a long standing customer calling for support but by you not picking up, you might lose more than just a bit of respect. The prospect will move on to the next company down their list and before you have even had a chance, you have lost a potential customer to a competitor.
We’re here to help! With Virtual Headquarters’ answering services you can have all of your calls answered by a team of friendly, Australian receptionists at a fraction of the cost of hiring an in-house receptionist.
How does it work?
When you sign up with Virtual Headquarters, we ask you a few questions about your business and allocate you a unique local phone number or indeed a 1300 number if you prefer. You tell us how you want your calls answered and handled and provide us with department and staff contact details and we will take it from there! Our custom built technology platform is world class and is extremely flexible so you can be sure our receptionists will answer calls exactly the way you want them to.
Now you can start using your virtual phone number! You can publish the number we have given you or if you have an existing business telephone number, like most of our 5,000+ Australian clients, simply call forward that number to the virtual number we have allocated you. This allows you total flexibility around the "call answering business process" in that you can answer calls when you are available but divert the overflow calls to our Australian receptionists when you are busy or choose not to take a call. We are able to answer simple questions based on information you give us, introduce and transfer calls to you or take a message – whichever you choose. You are able to update your preferences quickly and easily to whatever suits you at that exact time.
The wonderful thing about our answering services is that you are only paying for what you use. There is no set up fee; you don’t even need a credit card to sign up for our 7 day free trial! We offer a range of plans and allow you to upgrade, downgrade and cancel at any time with no additional cost! So you will be able to find something to suit your call volumes and only pay for what you actually need. Hence aside from being a world class receptionist service it is very economical.
Do you offer local Brisbane numbers?
We sure do! We have local numbers available for every major city in Australia as well as 1300 numbers. Whether you are going for a local or national presence, we will be able to help you out!
We also offer a virtual office address service to help you achieve the image you want for your company. We have addresses in the CBD of Brisbane as well as Perth, Sydney, Melbourne, Adelaide and other major centres such as the Gold Coast, North Sydney and Parramatta to name just a few. With this service you can improve your company’s national or local presence with a prime CBD address. We notify you of any mail received at this address and you may pick it up or we will forward it onto you!
Why should your Australian small business be utilising answering services?
Many of you may be wondering what an answering service even is. Well, to put it simply, the answering services we offer at Virtual HQ involve diverting your calls to our team of friendly Australian receptionists. Our receptionists will take your calls, answer any questions and either take a message or forward the call onto you or one of your colleagues. Our Australian based receptionists answer calls for over 5,000 customers ranging from sole entrepreneurs to large companies with thousands of staff and dozens of departments. So irrespective of your industry or size we are very flexible. The service we provide is slightly different for each of our customers and can be moulded to suit your specific needs.
The reality is that our service is so real that your prospects and clients will literally think our Australia based receptionists are sitting in your office.
Benefits of answering services for small businesses
There are a huge range of benefits small businesses have reported from using our services. With our 7 day FREE trial you can find out for yourself the benefits we can offer you.
No more missed calls!
The success of many small businesses is extremely dependent on the proportion of calls answered and how fast they are answered. Numerous studies have shown if callers get an answering machine or their call is not answered promptly, they simply hang up and call the next company on their list. When you’re juggling so many things it’s almost impossible to answer every call and to give every customer the attention they deserve. We can help take the load off. Get our friendly receptionists answering your calls so you can focus on higher value tasks that will grow your business and drive bottom line results. Outsourcing the "call answering process" allows you to focus on the business rather than always being caught in the business!
Only pay for what you NEED
With no sign up fee, no cancellation fee and the ability to upgrade and downgrade at any time with no additional costs, you are truly only paying for what you are using. We offer a range of plans so you will be able to find one that suits your business and you will be able to change plans as soon as your business needs change. That flexibility means our service is very cost effective, much cheaper than hiring an in-house receptionist or the opportunity cost of you answering the phone when you could be driving sales and marketing initiatives.
With our Australian receptionists taking care of your customers, you can focus on the important stuff. You won’t have to worry about taking any calls from people who are just looking for an address or email or worse, trying to sell you something. We screen every call so our receptionists can take a message for you so you can call back when it suits you or not at all if it is a telemarketer! Whereas for sales calls the receptionists can introduce and transfer the call to you.
After a local or national presence?
We can help you get the image you are after with local numbers available for all major cities within Australia. We can set you up with multiple numbers to help you achieve a strong interstate or Australia wide presence. Another thing we offer is 1300 numbers, which can also assist with helping you to build and project the image you desire for your business.
As mentioned earlier another service we offer which runs fantastically alongside our answering services are our virtual office services. We can offer you a prestigious mail address in over 50 locations around Australia so you can genuinely conduct business locally, interstate and nationally. Use your virtual address in advertising, business cards and on your website. Any mail or packages that arrive into your virtual office can be kept for you to collect personally or we can forward those on to you anywhere in the world.
Sign up for your no obligation 7 Day FREE Trial today! You can test us out within minutes, no credit card required. See what we can do for your Brisbane business today! Feel free to contact us on 07 3036 5202 for more information or if you have any questions you would like to ask us.
Phone: 07 3054 7170