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Virtual Address Summary

from $12/week
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    Virtual Address

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    Live answering service

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    Meeting Rooms

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    Co-Working Space

Our West Perth CBD Virtual Office is located between Hay Street and Wellington Street, and is within walking distance of the CBD. The location offers onsite café with shaded alfresco seating, with extensive ‘end of trip’ facilities. The surrounding area provides beautiful green spaces with trees and parks, with Parliament House and Kings Park nearby. Transport is within easy reach with the city’s free CAT bus stop just around the corner. The convenient location has onsite parking and is just a stone’s throw away from the Mitchell Freeway and the Graham Farmer Freeway, allowing easy access out of the city in all directions.

Once you have signed up you can use this premium address on your business cards, website and marketing materials. We can set you up in less than 24 hours, at a fraction of the cost of setting up a real office, but with many of the same benefits. Once any mail or parcels arrive into the business centre, we will contact you so that you can organise to have the mail forwarded to you, or you can personally call into the business centre and pick it up, whichever suits you. As part of our Premium CBD Virtual Office service at this location we offer:

  • Our virtual address service, with your own suite number at Level 3, IBM Building, 1060 Hay Street, West Perth WA 6005.
  • We offer mail and courier services to ensure that your mail gets handled exactly the way you have requested it to. We will let you know by either SMS or email when your mail arrives into the centre. You can then choose to have the mail forwarded to a predetermined address, or call in and pick it up yourself, from the business centre.
  • Parcel pick-up and delivery, are also offered by our courier services.

Other services available include:

  • Co-working and private workspaces, that have tailor made interiors to suit your needs, fast and reliable infrastructure, administration services and business concierge support.
  • We also offer the use of our Business lounge, meeting rooms and conference facilities that all have the latest state-of-the-art audio and visual technology available.
  • Live 24/7 phone answering services ensure that your calls are handled precisely as you wish by our friendly, Australian-based receptionists. Our virtual receptionist service is like having your own personal receptionist but without the added cost. From simple call divert or voicemail to email messaging; a live virtual receptionist will personally greet your callers, using a script designed for your business, warm transfer your calls or take messages if there is no one available; to a virtual assistant answering enquiries, booking appointments and managing your diary, just like your own personal assistant but at a fraction of the cost – we can tailor our phone answering services to suit your needs. Start a FREE 7-day Virtual Receptionist Trial NOW!
  • We have the ability to set you up with 1300 numbers, 1800 numbers and multiple local telephone numbers in any location in Australia*.
  • Fax to email, set up a 1300 number, 1800 number or local fax number in an instant. Your incoming faxes will be sent to your nominated email addresses as a PDF or Tiff file.

If you are looking to expand interstate either nationally or at a single location – we have over 50 locations throughout Australia to choose from. We can then help you complete your virtual office with a local telephone number for each location, or a national 1300 number or 1800 number, as part of your phone answering service.

* As part of a call answering service subscription.

Location Facilities

  • Premium Virtual Office
  • Mail forwarding and re-direction
  • Mail and parcel notification
  • Courier Services
  • Live Answering Services
  • Meeting Rooms
  • Co-working spaces
  • Private Offices
  • Administrative Services
  • Members Lounge
  • Complimentary refreshments
  • WiFi
  • Dedicated national account manager

What’s Nearby

Rail Station
  • Onsite Parking
  • 564 Murray Street Parking
  • Onsite Alfresco Café
  • The Hayes Cafe

Enquire Now


Location Details

Business Hours
8:30am – 6:00pm, excluding public holidays.
Level 3, IBM Building, 1060 Hay Street, West Perth WA 6005


3 Months

From just


($23* per week)
* ex GST

12 Months

From just


($14* per week)
* ex GST

3 Extra Months FREE
24 Months

From just


($14* per week)
* ex GST

3 Extra Months FREE

About us

Calls are answered by our friendly, professional receptionists exactly the way you require.


With over 50 prime locations throughout Australia (Including Sydney, North Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, Gold Coast, Parramatta, Devonport, Hobart), we offer a national network of virtual offices and business centres to give your business a presence in a particular market for a fraction of the cost of opening your own office.
3 Steps to Sign Up for a Virtual Address
Choose your location(s)
Simply search for and choose from over 50 prime virtual office address locations throughout Australia.
Complete form and send photo ID
Complete the enquiry form providing us with the locations you have chosen, and a copy of your photo ID which can be attached to the enquiry form or you can email a scanned copy to
or fax to (02) 8231 6558.
Payment and set up
Our customer service team will contact you to complete the set-up process for your chosen location(s).

Interested in this location?

Apply now!

Get a Virtual Receptionist with your Virtual Office Address

Virtual Headquarters also provide a comprehensive range of call answering services including live virtual receptionist and call messaging, diary and appointment management, and fax messaging services. As part of our call answering services, we can instantly provide you with a national 1300 number, 1800 number or local phone number for any location in Australia.

Simply sign up for a virtual receptionist 7-day free trial to get a local number and a professional Australian receptionist will be answering your calls in an instant. Our friendly customer service team can help upgrade you to one of our live call answering or messaging services plans and add virtual numbers for any location in Australia whenever you need them.

Frequently Asked Questions
What is a virtual address?

A virtual address is a business address which is either a mailbox located at a business centre or a receptionist mail handling service located at a virtual office. Both offer mail management services including mail notification, mail pick up and mail forwarding services. A virtual address can be used on your website and other marketing collateral to provide your business with professional physical presence.

Why do I need a virtual address?

A virtual address allows your business to have a ‘virtual’ presence in any geographic market, without the cost of leasing your own premises. Many customers want to deal with a business that they feel is ‘local’ to where they are. A virtual address gives customers a sense that you are closer and ‘like-minded’.

A virtual address also provides your business with a formal business address, which gives assurance that you are a business that can be trusted.

What is the difference between a virtual office and a virtual address?

You can get a virtual address service, which is a mailing address and mail management services. When you add a call answering service, this is normally what can be defined as having a virtual office. In addition, we offer virtual office locations that have additional facilities which include co-working and private office space, meeting rooms and other services. Some of our virtual office locations are generally located in major cities and include prestigious CBD addresses.

How long does it take to start receiving my mail after signing up for a virtual address?

Once you have signed up and paid for the service, you can be receiving your mail within 24 hours.

What is the process to get a virtual address?

Chose the location(s) you would like to have as your virtual address. Complete the enquiry form, attach or send a copy of your ID (Drivers Licence, Passport or Identify Card), or call us on 1300 885 830 to process your enquiry. Our team will call you to finalise which subscription plan you want, process your payment and set up your account with your instructions for mail management.

What payment methods do you accept?

We accept payment by EFT to the Virtual Headquarters bank account. Secure payment is made with our service agent over the phone as part of your account set up.

Can I get more than one virtual address?

Yes, you can request additional addresses at any time. There are over 10,000 mailbox customers throughout our 50+ business centres and virtual offices Australia-wide. Many of our customers have numerous virtual addresses to show a regional, state or national presence. You can add new virtual addresses to your account at any time.

How do I know when I have received mail at my virtual address?

When your Virtual Address is established, upon receipt of mail or packages, you can opt to receive notifications by email, SMS or both.

How do I get my mail? Can I collect it any time I want to? Can you send it to me?

Most of our 50+ locations have secure 24x7 access where you can collect your own mail. You will be issued your own key or security access code when your account is set up. You can also opt to have your mail automatically forward to you anywhere is the world.

Can I have my mail forwarded to me from my virtual address? Does this cost extra?

You can opt to have your mail and parcels automatically forwarded to you anywhere in the world, as often as you require. If you have multiple mail pieces, we can bundle those and mail them to you in one package. Many locations, but not all, charge a small handling fee to bundle the mail up, pay the correct postage and mail it to you from an Australia Post, Post Office. The handling fee is typically $5 or $6 per bundle of mail sent, plus the cost of postage. All locations will charge the cost of postage stamps to forward your mail.

Do you offer a free trial for your virtual address service?

No, we do not offer a free trial for our virtual address service. We do offer a free trial for our Virtual Receptionist service – you can try that for free for 7 days.

How do I get a telephone number and answering service at the same location as my virtual address?

Simply tick the box ‘Yes, I would like a call answering service’ on the enquiry form or let our customer service team member know when you speak to them. Alternatively, to instantly get an answering service, sign up for our virtual receptionist 7-day free trial. There is no lock in contract, no credit card required, and you can cancel any time. We can add local, regional or a national 1300 numbers or 1800 numbers to your answering service when you upgrade from a free trial to one of the subscription plans.

How do I book a meeting room?

Your national account manager will provide you the details you need to be able to book meeting rooms and support services as and when you need them, wherever you need them.