Virtual Office Perth | 50 St Georges Terrace
A Virtual Office in the Perth CBD has never been more affordable.
There are two components to our Virtual Office Services being:
Live 24x7 Telephone Answering Service
A professional receptionist will answer your phone and handle your calls exactly the way you require.
The Virtual Receptionist service is so real that callers will literally think our receptionists are sitting in your office.
Calls can be introduced and transferred to staff (whether you have 1, 2 or 202 staff) or messages taken and sent instantly to staff by email and / or SMS. Just like your own inhouse receptionist!
We offer a FREE 7 Day Trial of our 24/7 Phone Answering Service which can be set up within five minutes. Yes it's that easy it only takes 5 minutes for us to be answering and handling your calls.
Prestigious Mail Address (Virtual Office Address)
Whether you are a start up business wanting to look bigger than you are by having a Virtual Address in a Prime CBD location or a medium size business wishing to expand interstate or nationally, a Business Mailing Address can be setup within 24 hours and is very affordable, starting from just $48 per month.
We notify you when mail or courier items arrive into your Virtual Office. You can decide to pop into the business centre and collect your items or take advantage of our Mail Forwarding Services. We can forward items to you anywhere in the world.
Have you considered multiple Virtual Offices?
We have business centres in all the major CBD centres around Australia including Perth, Sydney, Melbourne, Brisbane, Canberra, Adelaide and the Gold Coast.
Call Answering Services for Small Business
If you are after call answering services for your small business, you have come to the right place.
Are you constantly dropping everything you’re doing and rushing to answer a call? Spending hours of your day answering questions that, really, anyone can answer? Is it all getting too much? Are you diverting valuable internal resources to tasks that can be outsourced?
Well, it sounds like a call answering service would be just perfect for you and your small business.
How do call answering services work?
When you sign up with Virtual Headquarters you get a local number, that is how we know your business. If you are a start up, you can advertise that number and we will answer the calls. Or if like most of our 4,500 clients in Australia you have an existing number (local or 1300 number etc) then simply call forward or land that existing phone number on the Virtual HQ local number we give you and bingo we are taking your calls.
We have numbers available for all major cities in Australia plus 1300 numbers and you can add more numbers any time you wish! Your Virtual HQ local number can be directed through to our team of friendly Australian receptionists for them to answer your calls (our Virtual Receptionist service) or you can divert it to your mobile (our Divert Service) so you can answer your own calls - which allows your clients to call a local number, making you look local, yet you could be anywhere when answering your call.
If you chose to have your calls put through to our call answering service, one of our mature professional receptionists will answer every one of your calls. We will have your calls answered exactly as you wish and can perform a range of tasks from there, depending on your preferences.
Our receptionists are able to answer simple customer queries, gather information off customers, take a message for you or simply forward the call on to you or the relevant team member or department. With us answering your calls you will have more time to work on your business and high value tasks like strategy, knowing every one of your customers is getting the attention and help they deserve every time they call.
Why are call answering services so fantastic for small businesses?
You may be at the point where you are considering hiring an in-house receptionist. If so, hear us out first!
With a call answering service you can have all the features of an in-house receptionist and many more for a fraction of the price of hiring your own in-house resource.
Our team will answer your calls exactly the way you decide, work the hours you want and you can use your call answering service as little or as much as you want. Update your preferences instantly to suit your current needs, to ensure you the service meets your exact requirements. So we can act as an overflow service for when you cannot answer calls or we can be your full time resource. It is always your choice, which can be instantly implemented by you at any time to ensure you only pay for what you need.
Essentially think of the process of taking calls as a business process, the "call answering process" (Reception as a Service or RaaS) which you can outsource. And when one of our receptionists is sick, it's not your problem because we manage that, and with over 50 professional receptionists based in Australia taking calls for over 4,500 Australian companies, we have always got your business covered. This is quite different for you if you rely on a single in-house resource to answer the phones.
We have a huge range of plans available and because it is free to sign up, upgrade, downgrade or cancel you will only ever be paying for what you need, making it very cost effective. You can increase or decrease your subscription plan at any moment to suit your current call load and will only be paying for the calls we actually answer unlike an in-house receptionist who you would have to pay a set hourly rate, irrespective of how many calls she answers.
Put us to the test. With our FREE trial you can use our call answering services for 7 days, absolutely free with no obligation. We won’t ask for any credit card details and you are under no obligation to continue at the end of the 7 days. You can get a feel for how our services work and make a few calls to test our receptionists out for yourself. We are so confident that you and your clients will love the service once you trial it that you will want to continue after the trial but that's your choice. The service is literally designed so that your callers will think our receptionists are sitting in your office, giving the impression you have your own receptionist. So whether your objective is to save money, let you sleep at night knowing you will never miss another call or to give the impression that your business is bigger than it is, we are here to deliver exactly the service you want, at a great price.
If you want to know more or if you have any questions please give us a call on 1300 885 830.
If you want to put us to the test, simply click on the Free Trial icon on our site and you will be set up within minutes.
Phone: 08 6313 3903
50 St Georges Terrace
Mon-Fri: 8.30am - 5.00pm