Calls are answered by our friendly, professional receptionists exactly the way you require. Calls introduced and transferred to staff or messages sent instantly by SMS and/or email.
Need your phones answered 24/7? No problem, we can answer your phone calls around the clock.
Our services are perfect for small businesses of all shapes and sizes. Why not test us out.
Need someone to screen calls and transfer to the appropriate person. No problems, we can do!
We employ local professional trained Australian receptionists to handle your incoming calls.
We can work with corporates of all sizes. Save up to 40% of the cost of your receptionist.
Get your messages within minutes of the call coming in. Messages can be delivered vis sms/email.
No matter what size your business is, we have a phone answering package to suit you. View details of all our packages to see which one meets your needs.
Do you miss calls when you are busy?
What impression does that create?
Focus on increasing sales!
Let us answer your calls!
Are your staff happy taking calls?
Does it impact staff productivity?
Focus on your business!
We'll answer your calls!
Receptionist sick? At lunch?
Use us on overflow or full time.
Virtual Receptionist is so real clients think your receptionist is in-house!
Put us to the test. It's FREE!Pricing
Clients think our receptionists are sitting in your office. Yes, it's that real! Our receptionists answer and handle calls exactly as you decide. Whether you have 1 or 1,001 staff!
With 56 locations Australia wide Virtual Headquarters provides an interstate or national presence for a fraction of the cost of opening your own office!
Virtual Office: Virtual HQ provides small and medium sized businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Receptionist Service) with your own receptionist answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50 Prime business locations including all major cities (Sydney, North Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide, Gold Coast, Devonport) throughout Australia giving you the image you require for your business with one or more Virtual Offices.
"We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a ‘receptionist’ gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today."Business Manager, Brisco Roofing
"You have been excellent to deal with - competent, efficient and professional. The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical."Managing Director, Domain Hill Property Group
"By accident I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently. They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn’t take holidays, sick days or superannuation. I recommend your services to anyone requiring a Virtual Office solution."Director, Haddonstone Australia
"Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made to reflect new activities."Director, Smartnet
"You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!"Director, FHG Healthcare and Commercial Furniture
"Signing up with Virtual Headquarters is definitely the best thing I've done this year. Loving the services and the stress it's lifted from my shoulders. Thank you."Project Manager, Tech Labs
Answering Service 1300, 1800 and local phone numbers Australia wide for your 24/7 Virtual Receptionist Live Telephone Answering and Message Service (Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Gold Coast, Hobart, Devonport, Gosford, Wollongong).
Virtual Office business centre locations Australia wide for your Virtual Address and Answering Service solution. Virtual Offices are available in major CBD's, suburbs and areas including Sydney, North Sydney, Melbourne, Canberra, Adelaide, Brisbane, Gold Coast, Devonport and Perth.