Resources

Communication is critical in business. Managing a company involves juggling several balls at one time, and sometimes, it’s not possible to keep an eye on every individual ball. This is where an answering service comes into play. Whether you have a team of five or 500 employees, you could benefit fro...

Answering services really are a great way to do business in this day and age. This is especially the case in the B2B world. After all, first impressions really are everything and with phone potentially being your first source of contact, it is vital that you put in the work to try and give your cust...

An after-hours live answering service makes sense in this 24/7 world

Our world has changed dramatically over the last 20 years. As technology has evolved at an exponential rate, more and more of us have access to our work and our emails 24/7, and this has had a knock-on effect on the way we work a...

Your business is so much more than your job. Your career and your livelihood are inextricably linked to its success. When your business does well, your reputation and the value of your personal brand grow. Not to mention your personal wealth and financial security. When your business fares poorly, h...

Contracting professionals work hard – you need lots of time, energy and skill to juggle many different projects. Sometimes when the phone rings, you are too busy on the go...

Metrics are the means by which we measure the success or failure of the business. However, customer satisfaction is one of the keys to success that’s harder to measure...

Have you always dreamed of launching a company but do not know how to make it happen? Don't have the resources, the time, the money, the big city location? That is...

Whether your business is a Commerical Real Estate agency or a Residential Real Estate agency to obtain listings, sell or lease properties your prospects and clients need a real estate...

Embrace the professionalism of our world class virtual reception service and let us take your CPA or Chartered Accounting firm to new heights. You can now easily...

So you have finally decided to take the plunge and start your own business. Here are 10 tips that can help you turn that brilliant idea into a thriving small business....

To promote maximum efficiency in the office, it is important to avoid distractions, yet you never want to miss a phone call.Have you considered outsourcing your Phone Answering process?...

Finding new clients is an expensive exercise so when a prospect calls your Print Shop for the first time it's crucial the phone is answered promptly and professionally...