Resources

Resources and content to help you build a successful business

Deliver better customer service to your customers

Your business is so much more than your job. Your career and your livelihood are inextricably linked to its success. When your business does well, your reputation and the value of your personal brand grow. Not to mention your personal wealth and financial security. When your business fares poorly, h...

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5 Ways To Improve Your Small Business Culture

How is business culture defined?

Business culture can be defined as a company’s values and interactions (both between employees and with clients) which create the psychological and social conditions of the business. It’s the company’s philosophy, which encompasses the expectations of the organizat...

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Get a call screening service and get on with business

Call Screening Services For Business

Millions of phone calls are made around the world every day. They’ve been our main form of communication since the invention of the telephone by American inventor Alexander Graham Bell in 1876. In the 143 years since, technology has seen many incredible and dra...

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Getting busy and need a quick solution?

Contracting professionals work hard – you need lots of time, energy and skill to juggle many different projects. Sometimes when the phone rings, you are too busy on the go...

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Why Customer Satisfaction Is Important To Your Business

Metrics are the means by which we measure the success or failure of the business. However, customer satisfaction is one of the keys to success that’s harder to measure...

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With a Virtual Headquarters, Your Dream Can Become a Reality

Have you always dreamed of launching a company but do not know how to make it happen? Don't have the resources, the time, the money, the big city location? That is...

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Telephone Answering for your Real Estate business

Whether your business is a Commerical Real Estate agency or a Residential Real Estate agency to obtain listings, sell or lease properties your prospects and clients need a real estate...

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Going Virtual is cost effective and efficient for all Accountants!

Embrace the professionalism of our world class virtual reception service and let us take your CPA or Chartered Accounting firm to new heights. You can now easily...

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Productivity improvements and cost savings for Accounting Firms

To promote maximum efficiency in the office, it is important to avoid distractions, yet you never want to miss a phone call.Have you considered outsourcing your Phone Answering process?...

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Print Shops need never miss another call with a 24/7 Live Answering Service

Finding new clients is an expensive exercise so when a prospect calls your Print Shop for the first time it's crucial the phone is answered promptly and professionally...

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PR, Marketing & Advertising Agencies - never miss a call again!

Whether your Public Relations (PR) firm, Marketing Agency or Advertising Agency consists of 2, 5 or 35 staff it is critical all calls are answered professionally ...

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Our receptionists score A+ when answering calls for the Education Industry

At Virtual Headquarters, we provide 24/7 customer service support to educational facilities, ensuring that no student, parent, alumni or faculty staff will ever have...

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