Resources and content to help you build a successful business

How does a live answering service work?

Answering services really are a great way to do business in this day and age. This is especially the case in the B2B world. After all, first impressions really are everything and with phone potentially being your first source of contact, it is vital that you put in the work to try and give your cust...

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We live in a 24/7 world - You need a 24/7 answering service

An after-hours live answering service makes sense in this 24/7 world

Our world has changed dramatically over the last 20 years. As technology has evolved at an exponential rate, more and more of us have access to our work and our emails 24/7, and this has had a knock-on effect on the way we work a...

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6 Reasons You Should Get Professional Advice

Being a small business owner means having to wear many a hat in your time. It’s expected that you become an expert, or at least somewhat competent, in different areas of the business, from salesperson to manager to strategic planner. However, trying to wear all the hats, all the time, isn’t the righ...

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Deliver better customer service to your customers

Your business is so much more than your job. Your career and your livelihood are inextricably linked to its success. When your business does well, your reputation and the value of your personal brand grow. Not to mention your personal wealth and financial security. When your business fares poorly, h...

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5 Ways To Improve Your Small Business Culture

How is business culture defined?

Business culture can be defined as a company’s values and interactions (both between employees and with clients) which create the psychological and social conditions of the business. It’s the company’s philosophy, which encompasses the expectations of the organizat...

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Why A Mentor Makes Sense

Did you know that dozens of small businesses close every month? As an entrepreneur, you need to be aware of how easy it is for your company to run into issues and close. Therefore, you need to be equally aware of how important it is to look for help. Don't try and do everything on your own; it can b...

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Why You Should Be Thinking Seriously About Persona's

In order to increase your sales and bring in higher profits, you will need to make sure that all of your marketing campaigns and strategies are targeting the correct target audience. Your target audience will be the demographics who your product or service will appeal to most. They’ll be the group o...

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Get a call screening service and get on with business

Call Screening Services For Business

Millions of phone calls are made around the world every day. They’ve been our main form of communication since the invention of the telephone by American inventor Alexander Graham Bell in 1876. In the 143 years since, technology has seen many incredible and dra...

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Getting busy and need a quick solution?

Contracting professionals work hard – you need lots of time, energy and skill to juggle many different projects. Sometimes when the phone rings, you are too busy on the go...

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Virtual Office Canberra

Virtual office solutions encompass a range of services that help to grow your company, gain customers and save time. Ultimately, this means more sales and more...

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5 ways to brainstorm ideas for startups

In many ways, the term “brainstorming” has come to be rather vague in the modern world. For many people, the concept simply refers to a person, or a group of...

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Why you should consider video marketing

Mastering the art of marketing is one of the most important challenges facing any modern business owner. While many questions need to be answered, selecting the right...

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