Focus your Training business by letting Virtual Receptionist screen incoming calls

“We needed a screening service to shield our staff from competitors calling to find out our rates and other time-wasting telemarketing calls, but could not justify the cost of a full-time receptionist. By using the Virtual Receptionist live phone answering service, our staff are no longer stressed.” Director, Adelaide based Training Company.

If you run a small busy home-based business, you’ll have little time to commit to answering phones. As with most home businesses, a full-time receptionist is often out of the question not only because of cost but also as a result of restrictions on physical space. Answering calls yourself is not only a distraction, but can affect your billable hours and direct income. By using a professional live telephone answering service, you can be sure that all calls are being professionally answered and messages automatically routed to you in a way that you specify. You can focus on building your business with the confidence that you will not miss any opportunity. The Virtual Headquarters service will allow you to be more productive because when you’re billing your precious time, you’ll know the phone is being answered.

For those training companies with an existing business number, there is no need to change that number. Simply divert the phone to Virtual Headquarters at any time, even for an hour!
Virtual Receptionist brings many benefits to your training business. In this highly competitive industry, companies often use sneaky tactics to determine competitor offerings. By using a live telephone answering service, you can use the virtual receptionist as a screening service. Those competitors calling to find out confidential information about your services will be unlikely to leave their details for a call back, meaning that these annoying and time wasting calls won’t waste the valuable billable time of you or your staff.

Virtual Headquarters dynamic call handling capability allows you to specify exactly how you want each call managed. You can setup your own Personal Number which is answered in your company name or however you like. All employee contacts can be listed and each of these allocated their own personal number which can give you a national directory, just like a big corporate.
As your training business grows, you’ll be able to easily extend your services across the country with a consistent corporate image by utilising a number of premium office locations in all major areas. With a Virtual Office, you can “establish” your business in premium CBD locations around the country at a fraction of the cost associated with renting traditional office space.With Virtual Headquarters you can set up your own Virtual Office with a local telephone number and a Prestigious Mail Address including Virtual Office Sydney (and metropolitan locations such as Bondi Junction, Caringbah, Chatswood, Crows Nest, Hurstville, Lane Cove, McMahons Point, Mosman, Neutral Bay, Newtown, Parramatta, Pyrmont, Surry Hills), Virtual Office North Sydney, Virtual Office Melbourne (and metropolitan locations such asBendigo, Camberwell, Carlton, Dandenong, Elsternwick, Glen Waverley, Greensborough, Kew, Malvern, Richmond, South Yarra), Virtual Office Brisbane (and metropolitan locations such as Fortitude Valley, Loganholme, Milton, Morayfield, Stones Corner, Toowong),Maroochydore, Canberra, Southport, Virtual Office Gold Coast (and locations such asBroadbeach, Elanora, Robina), Virtual Office Adelaide, Virtual Office Perth, Virtual Office Darwin, Virtual Office Gosford and elsewhere across the country.

Later you may require more permanent office space in one or more locations around Australia, so consider a Serviced Office. With Virtual Headquarters you can have your own local phone number (or divert an existing number to Virtual Headquarters), Prestigious Mail Address and physical office to be used by you, when you want. There are many locations to choose from including Serviced Office Sydney, Serviced Office North Sydney, Serviced Office Melbourne, Serviced Office Brisbane, Serviced Office Canberra, Serviced Office Gold Coast, Southport, Darwin, Serviced Office Adelaide, Serviced Office Perth or Serviced Office “anywhere” around the country.

Your Virtual Receptionist can have a list of priority diversion numbers for each personal number and you can also advise the receptionist on how to manage each different call including messaging via voicemail, email and/or SMS allowing you to also keep a record of all calls received. You can even furnish Virtual Receptionist with an online calendar so that the receptionist can access your diary and book your meetings directly. The Virtual Headquarters Message Centre is a complete unified communications system which can be used stand alone when you don’t need a Live Receptionist to answer your calls.

By allowing your training staff to focus on their key roles and not worry about how they should answer incoming calls, they can stay focused and become more productive. They will be less stressed and more effective at their jobs. Whenever you and your staff are running courses, all the important calls will be professionally answered. Your training business will never miss an opportunity or accidentally give away confidential company information again.