Use Virtual Receptionist and your Real Estate Agency will never miss a listing again

When people look to sell their properties, they need a real estate agent who is professional, respectful and ethical. In a buoyant real estate market, the challenge for most agencies is to list properties. If your agency only uses automated telephone messaging systems or voicemail to handle unanswered calls, chances are you’ll be missing opportunities to list properties.

By using a live telephone answering service to prop up your existing answering method or receptionist during down times such as lunch-breaks or when someone is off sick, will mean that you will never miss a call from a potential client again. You can use the Virtual Receptionist for one hour, a day or on a more permanent basis. If you are a smaller independent agency, you may not have the financial capacity to support a full-time receptionist and answering calls yourself is often difficult if you are on the road, in meetings or otherwise unreachable. A live telephone answering service will mean that every call made to your personal number will be answered professionally using your company name or otherwise as you choose, and managed in a way that you determine.

For those agencies with an existing business number, there is no need to change that number. Simply divert the phone to Virtual Headquarters at any time, even for an hour!

The Virtual Headquarters live telephone answering service can be combined with several options to give you a complete real estate call management process. This includes a dynamic Call Handling capability allowing you to specify exactly how you want each call managed. You can setup your own Personal Number which is answered in your company name or however you like. All employee contacts can be listed and each of these allocated to their own personal number which can give you a staff directory, just like a large agency.

A home is often the largest investment a person makes. For them to decide to either place it in your hands for sale, or for them to trust you in a home purchase decision means they need to be entirely confident and comfortable in the ability of your company as well as you personally. This confidence is often gained through first impressions. If your real estate agency is unable to ensure a live person answers the telephone on that vital first call, then most customers will tend to search elsewhere. In today’s environment of choice and fast decisions, most people won’t wait for a real-estate agent who can’t be instantly available on the phone, or at least someone who will properly take and relay a message.

As your agency grows, you’ll find the need to potentially expand your thriving business regionally. This is easily achieved at a minimal cost by utilising a number of premium office locations in all major areas. With a Virtual Office, you can “establish” your business in a number of premium CBD locations around the country at a fraction of the cost associated with renting traditional office space. With Virtual Headquarters you can set up your own Virtual Office with a local telephone number and a Prestigious Mail Address including Virtual Office Sydney (and metropolitan locations such asBondi Junction, Caringbah, Chatswood, Crows Nest, Hurstville, Lane Cove, McMahons Point, Mosman, Neutral Bay, Newtown, Parramatta, Pyrmont, Surry Hills), Virtual Office North Sydney, Virtual Office Melbourne (and metropolitan locations such asBendigo, Camberwell, Carlton, Dandenong, Elsternwick, Glen Waverley, Greensborough, Kew, Malvern, Richmond, South Yarra), Virtual Office Brisbane (and metropolitan locations such as Fortitude Valley, Loganholme, Milton, Morayfield, Stones Corner, Toowong), Maroochydore, Canberra, Southport, Virtual Office Gold Coast (and locations such asBroadbeach, Elanora, Robina), Adelaide, Perth, Darwin, Virtual Office Gosford and elsewhere across the country.

Later you may require more permanent office space in one or more locations around Australia, so consider a Serviced Office. With Virtual Headquarters you can have your own local phone number (or divert an existing number to Virtual Headquarters), Prestigious Mail Address and physical office includingServiced Office Sydney, Serviced Office North Sydney, Serviced Office Melbourne, Serviced Office Brisbane, Serviced Office Canberra, Serviced Office Gold Coast, Southport, Serviced Offices Darwin, Serviced Office Adelaide, Serviced Office Perth or Serviced Office “anywhere” around the country.

A Virtual Receptionist will give your agency that professional image which will relax and instil confidence in your prospects whereas a voicemail or automated phone message will more than likely encourage them to look elsewhere. A real estate agent is a personal choice which is made easier when someone feels they are dealing with a committed professional. You can be sure that your customers and prospects feel they have the full attention of your real estate agency each time they speak to a Virtual Receptionist.