Give your Online Business / Online Shop that big company feel with a Virtual Receptionist

Many online businesses are small companies with minimal operational infrastructure. Minimising costs are how they often survive, especially during the early stages of business life. One of the problems of minimal operational infrastructure is risking quality of service. If your online business is unable to effectively receive and handle incoming phone calls and messages, your online reputation could be tarnished resulting in lost business opportunity and revenue.

“I wanted a centralised phone number and didn’t want to have all the calls coming to my mobile number. With the Virtual Receptionist live telephone answering service, we now have all our calls handled professionally through a centralised number. All calls are filtered so only genuine calls are put through to me. The receptionists at Virtual Headquarters are very professional. The service is excellent and the telephone answering service gives me a ‘large company’ image, rather than a ‘backyard, online company’. I am now seen as a Big Fish in the pond.” Director of an Online Shop service based in NSW.

When you choose a live answering service for your online business, you can select your own personal number and manage calls however you choose. At any time you can easily update how your messages are handled via the web. Having the live receptionist filter all incoming calls means you no longer waste time with unnecessary phone calls.

The Virtual Receptionist allows you to focus on your business and not be constantly interrupted by phone calls. If you are particularly busy, simply go on line or call to amend your status to “Do Not Disturb” so rather than having calls put through to you, the Virtual Receptionist takes messages which can be sent to you via email and / or SMS. Alternatively, with the Virtual Headquarters dynamic call handling capability you may choose to have the Virtual Receptionist only contact you for a certain type of call. At any time you decide how you want the service to work.

For those companies with an existing business number, there is no need to change that number. Simply divert the phone to Virtual Headquarters at any time, even for an hour!

Utilise the live telephone answering service on a permanent basis to support your online business or use it selectively whenever it suits you. For instance, you may just want a live telephone answering service to work for your online business early in the morning or during lunch breaks, or to support you during an influx of calls as a result of an online advertising or direct marketing campaign. The Virtual Receptionist live telephone answering service is as flexible as you need it to be to support the successful operation of your online business.

Sometimes it is necessary for your business to have regional representation. When this situation arises, particularly as you grow, you’ll be able to easily extend your services by utilising a number of premium office locations in all major areas across the country. With a Virtual Office, you can “establish” your business in premium CBD locations around the country at a fraction of the cost associated with renting traditional office space. With Virtual Headquarters you can set up your own Virtual Office with a local telephone number and a Prestigious Mail Address including Virtual Office Sydney (and metropolitan locations such asBondi Junction, Caringbah, Chatswood, Crows Nest, Hurstville, Lane Cove, McMahons Point, Mosman, Neutral Bay, Newtown, Parramatta, Pyrmont, Surry Hills), Virtual Office North Sydney, Virtual Office Melbourne (and metropolitan locations such asBendigo, Camberwell, Carlton, Dandenong, Elsternwick, Glen Waverley, Greensborough, Kew, Malvern, Richmond, South Yarr), Virtual Office Brisbane (and metropolitan locations such as Fortitude Valley, Loganholme, Milton, Morayfield, Stones Corner, Toowong),Maroochydore, Canberra, Southport, Virtual Office Gold Coast (and locations such as Broadbeach, Elanora, Robina), Adelaide, Perth, Darwin, Virtual Office Gosford and elsewhere across the country.

Later you may require more permanent office space in several of these locations, so consider a Serviced Office. With Virtual Headquarters you can have your own local phone number (or divert an existing number to Virtual Headquarters), Prestigious Mail Address and physical office includingServiced Office Sydney, Serviced Office North Sydney, Serviced Office Melbourne, Serviced Office Brisbane, Serviced Office Canberra, Serviced Office Gold Coast, Southport, Serviced Offices Darwin, Serviced Office Adelaide, Serviced Office Perth or Serviced Office “anywhere” around the country.