Support the growth of your Business Consultancy with a live telephone answering service

For small business to compete effectively, they must effectively manage costs and show a high level of professionalism. Often, these two goals are mutually exclusive.

Portraying an effective and professional first impression is imperative to getting your foot in the door to new business, and the first step to new opportunities is often a telephone inquiry. In the professional services consultancy field, you earn money by having people onsite doing the work. The cost of having a body tied to phones for incoming calls just isn’t an effective use of physical resources. The problem is that voicemail is often a poor substitute to a live telephone answering service. Most people looking for a new business consultant would prefer to speak with a live receptionist on their first inquiry than leave a message.

A live telephone answering service from Virtual Headquarters gives you the professionalism and flexibility to properly handle all incoming calls. When you use a professional phone answering service, you determine exactly how you want each call managed. For example, you may prefer that every message is sent as an email and / or SMS for record management purposes.

“We are a mobile company with distributed employees and an international focus. The Virtual Headquarters services are efficient and effective and can manage our incoming calls, SMS’ing or emailing messages as we determine. For example, we advise them of any special advertising campaigns we may be running and they can then respond appropriately to the greater flow of incoming calls and inquiries. They fulfil the administration role of reception across one centralised phone number which can give us a perceived larger national presence than we actually have.” Sydney Based Professional Services Organisation.

If your company cannot justify the expense and management effort required for a full-time receptionist, then consider the Virtual Receptionist live telephone answering service which is ideal for mobile businesses with distributed employees.
For those consultancies with an existing business number, there is no need to change that number. Simply divert the phone to Virtual Headquarters at any time, even for an hour!

When you’re looking to grow your business regionally, you’ll be able to do so with a consistent corporate image by utilising premium office locations in all major areas. With a Virtual Office, you can “establish” your business in premium CBD locations around the country at a fraction of the cost associated with renting traditional office space. With Virtual Headquarters you can set up your own Virtual Office with a local telephone number and a Prestigious Mail Address including Virtual Offices Sydney (and metropolitan locations such asBondi Junction, Caringbah, Chatswood, Crows Nest, Hurstville, Lane Cove, McMahons Point, Mosman, Neutral Bay, Newtown, Parramatta, Pyrmont, Surry Hillss), Virtual Offices North Sydney, Melbourne (and metropolitan locations such asBendigo, Camberwell, Carlton, Dandenong, Elsternwick, Glen Waverley, Greensborough, Kew, Malvern, Richmond, South Yarra), Virtual Offices Brisbane (and metropolitan locations such as Fortitude Valley, Loganholme, Milton, Morayfield, Stones Corner, Toowong),Maroochydore, Canberra, Southport, Virtual Offices Gold Coast (and locations such asBroadbeach, Elanora, Robina), Virtual Offices Adelaide, Perth, Darwin, Virtual Offices Gosford and elsewhere across the country.

If you later require more permanent office space in one or more locations around Australia, then consider a Serviced Office. With Virtual Headquarters you can have your own local phone number (or divert an existing number to Virtual Headquarters), Prestigious Mail Address and physical office including Serviced Office Sydney, Serviced Office North Sydney, Serviced Office Melbourne, Serviced Office Brisbane, Serviced Office Canberra, Serviced Offices Gold Coast,Southport, Serviced Offices Darwin, Serviced Offices Adelaide, Serviced Offices Perth or Serviced Offices “anywhere” around the country.

When your professional services company utilises the Virtual Headquarters, you gain an efficient, professional and flexible live receptionist on the phone at all times. The live telephone answering service takes all your calls through a specially selected centralised personal phone number. This centralised phone number means that all of your employees can be contacted via the one number, even if they are all at physically distributed locations, much like having a call transferred in a large office. You decide how you want the live receptionist to manage calls and messages. At any time via the web or by phoning Virtual Headquarters you can easily update how messages are handled and your call status (e.g. you are available for call transfers or do not disturb etc.).

Using the Virtual Receptionist will improve the effectiveness and communication of your distributed employees which will improve your overall business performance. Your business consultancy will look professional and become more effective without the unnecessary cost of maintaining full-time reception and office staff. Couple the live telephone answering service with a Virtual Office and you’ll be able to show your potential clients a national presence with a prestige mailing address in every important CBD location around the country.