Have a live telephone answering service take every call even when you’re on-site

Builders and trades people have the unfortunate reputation of being poor communicators and are often considered very difficult to reach, particularly on the phone. As a result, those that spend extra effort in carefully communicating with their clients, returning phone calls and being generally accessible are those that tend to be more successful. One of the problems that builders and tradespeople have is the technical difficulty of being reachable by phone when on-site. Remote building sites often lack reception for mobile phones meaning they are unable to receive or answer telephone calls. This means that customers find it difficult to reach builders and builders also miss new business opportunities.
With a live telephone answering service, your building or trades company will not only present a much more professional image, it will never miss a call again.

Builders and trades people are often travelling or working on difficult and remote sites. This means they aren’t always reachable, even with a messaging service. A live telephone answering service is the solution. The complete range of phone answering and message management services available from Virtual Headquarters means that your company can professionally handle all telephone inquiries while freeing tradespeople to focus on business.

“We switched to Virtual Headquarters because they offered a professional image and a complete range of phone answering and message services. We are always difficult to reach but hate to miss calls and find that traditional voicemail just doesn’t cut it for our customers. The Virtual Headquarters live telephone answering service is very good and very professional. The SMS service allows us to receive messages instantly, or at least as soon as phones come into reception and ensures we can be highly responsive to customer queries no matter where we are.” Building Manager for medium sized Victorian Building Company.
Virtual Headquarters complete range of services includes the Virtual Message Centre which means that all calls can be managed in a flexible way of your choosing. This flexibility means that you can get away from your desk and make appointments or chase opportunities to grow your business. As builders spend a very small amount of time in the office anyway, being reachable through flexible means is imperative. The messaging service allows you to manage your own personal greeting and change it at anytime through the dynamic web-based interface. Choose options for messaging including Voicemail, find-me follow-me, and instant divert options, sms or email messaging, text to speech and more.

By using a professional live telephone answering service combined with your own personal number, you’ll know that all of your calls will be taken and managed in a way that you decide. You won’t ever miss an opportunity again and your customers will thank you for the professional and priority management of all their inquiries.
Should you be lucky enough to win business in other states and suddenly be required to expand regionally, you’ll be able to easily extend your services by utilising a number of premium office locations in all major areas. With a Virtual Office, you can “establish” your business in premium CBD locations around the country at a fraction of the cost associated with renting traditional office space.

With Virtual Headquarters you can set up your own Virtual Office with a local telephone number and a Prestigious Mail Address including Virtual Offices Sydney (and metropolitan locations such asBondi Junction, Caringbah, Chatswood, Crows Nest, Hurstville, Lane Cove, McMahons Point, Mosman, Neutral Bay, Newtown, Parramatta, Pyrmont, Surry Hills), Virtual Offices North Sydney, Virtual Offices Melbourne (and metropolitan locations such asBendigo, Camberwell, Carlton, Dandenong, Elsternwick, Glen Waverley, Greensborough, Kew, Malvern, Richmond, South Yarra), Brisbane (and metropolitan locations such asFortitude Valley, Loganholme, Milton, Morayfield, Stones Corner, Toowong),Maroochydore, Canberra, Southport, Virtual Offices Gold Coast (and locations such as Broadbeach, Elanora, Robina ), Virtual Offices Adelaide, Perth, Darwin, Virtual Offices Gosford and elsewhere across the country.

If you later require more permanent office space in one or more locations around Australia, you may then consider a Serviced Office. With Virtual Headquarters you can have your own local phone number (or divert an existing number to Virtual Headquarters), Prestigious Mail Address and physical office including Serviced Office Sydney, Serviced Office North Sydney, Serviced Office Melbourne, Serviced Office Brisbane, Serviced Office Canberra, Serviced Offices Gold Coast,Southport, Serviced Offices Darwin, Serviced Offices Adelaide, Serviced Offices Perth or Serviced Offices “anywhere” around the country.