It’s not always possible to be reached on the phone. A live telephone answering service is invaluable for managing your incoming calls, but what happens if you’re not available to take the call as it’s received by your Virtual Receptionist or if you don’t use a live telephone answering service?

It is important to have multiple options for message management. By combining the Virtual Message Centre with a live telephone answering service, you will be giving your Virtual Receptionist a full range of messaging options to ensure you always receive your messages promptly. The Virtual Headquarters Message Centre is a complete unified communications system which can be used on a stand-alone basis when you don’t need a live receptionist / live telephone answering service to take your calls. It’s also included FREE as part of the Virtual Receptionist Service.

The Virtual Message Centre is flexible with a simple self-managed internet based service that provides lots of features including:

• All Email, Voicemail and Faxes linked to your allocated Virtual Headquarters Personal Phone Number can be delivered to your email address. This gives you one central location, your own email system for all your messages and faxes.
• Access messages and faxes at any time from anywhere in the world, by phone or by logging in via the internet.
• Personal Numbers can be set up to handle messages, faxes and notifications just the way you like.
• Set SMS notifications to let you know whenever a new message has arrived.
• Change any of your settings instantly by phone or by logging into your account via the internet.

It is not often that any one message service will suffice for today’s hectic business lifestyle. With the Virtual Message centre, if you are unavailable to take a call, you can set your Virtual Receptionist Personal Phone Number to forward callers to Voicemail. Your callers will hear your personal greeting and be asked to leave a message. You can retrieve messages by dialling in like traditional voicemail or have them sent directly to your email so you can listen to messages from your PC using text-to-speech technology.

Just like your voicemail messages, all your faxes can be sent securely to your email address in electronic format. You can view faxes from your PC and print them at your convenience or redirect a fax to any other fax machine which is great for when you are on the move.

The Virtual Message Centre also allows you to set follow me numbers so that you never miss a call. Instant Divert can be set up so that callers are immediately transferred to the number you nominate.

All of this comes with the flexibility of determining exactly how you want to be notified once a message arrives. You choose to be notified by fax, email and/or SMS.

A flexible messaging system is imperative to support your successful business. Make lost or mis-communicated messages a thing of the past and switch to the Virtual Message Centre for all of your messaging needs. It is included for Free as part of any Virtual Receptionist paid subscription.