| A Full range of Professional Phone Answering Services
Does your live phone answering service come with the complete range of telephone services? When you choose a telephone answering service through Virtual Headquarters, you’ll have access to the most extensive range of direct and indirect telephone answering services for your business.
The extensive live phone answering services available at Virtual Headquarters include:
Personal Phone Numbers – Virtual Headquarters provides the widest range of “local” numbers across Australia. Choose a number from any one of 3,000+ area codes across 66 national phone exchanges, representing all major Australian cities and towns. The specific Virtual Headquarters personal phone number you choose is called your Personal Number because it is unique to your business. If you are just starting up, you may use your Personal Number as the advertised number you put on your business cards, website, etc.
- Virtual Receptionist – when people call your personal number, a friendly and professional receptionist will answer the incoming call with your company name (or however you would like) using your custom made greeting. Advanced message handling services allow messages to be dynamically taken and forwarded to you by Fax, Email and / or SMS. If you are an existing business, you can divert your existing number to the Virtual Receptionist all the time, or just when you need the Virtual Receptionist to take your calls (e.g. at lunch time or when your receptionist is away sick).
- Call Handling – Virtual Headquarters uses the latest in telecommunications technology to enable reception staff to access your specific details when a call rings on your Personal Number. Your Virtual Receptionist can access information such as personal number, company details, company contact lists, priority diversion numbers, message preferences and more.
- Voicemail – if you are unavailable and your callers choose, they can leave a voicemail. You can choose to either phone in to retrieve your voicemail or have it emailed to you.
- Fax mail – personal numbers can also be configured to receive faxes. Faxes can be diverted to other fax machines if you are travelling, or the system will simply email you the fax in electronic form so you can print it from your PC at any time.
- Virtual Message Centre – is included FREE with Virtual Receptionist and allows your personal number to take advantage of the many features in the unified messaging service such as your Diary and Calendar for booking appointments, updating your Personal Contacts and SMS Multi-send which allows you to send SMS from the desktop. You can even include a reply number for true 2-way SMS.
Only choose Virtual Receptionist as the most complete live phone answering service for your telephone answering needs.
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